Payment Policy

 At VKD Fresh O Basket Private Limited ("we," "our," or "us"), we aim to provide a secure and convenient payment experience for our customers ("you" or "your"). This Payment Policy outlines the accepted payment methods, processing details, and important information regarding transactions made through our online grocery shopping platform.


## 2. Accepted Payment Methods


We accept the following payment methods for your orders:

- *Credit Cards:* Visa, MasterCard, American Express, and others.

- *Debit Cards:* All major debit cards.

- *Net Banking:* Internet banking through leading banks in India.

- *Digital Wallets:* Payments via popular wallets (e.g., Paytm, PhonePe).

- *Cash on Delivery (COD):* Available in select locations.


## 3. Payment Processing


### 3.1 Secure Transactions

We utilize secure encryption technology to protect your payment information during transmission. All transactions are processed through secure payment gateways that comply with industry standards for security and privacy.


### 3.2 Payment Authorization

When you place an order, your payment information will be processed to verify your payment method. Your order will only be confirmed once the payment has been successfully authorized.


### 3.3 Order Confirmation

After successful payment processing, you will receive an email confirmation containing your order details. Please ensure that the payment information you provide is accurate to avoid delays in processing.


## 4. Pricing and Charges


### 4.1 Product Pricing

All prices displayed on our website are in Indian Rupees (INR) and are subject to change without prior notice. The total amount charged will include the cost of items and any applicable delivery charges.


### 4.2 Additional Fees

Any applicable taxes or additional fees will be clearly indicated during the checkout process before you confirm your order.


## 5. Refunds and Cancellations


### 5.1 Refund Policy

Refunds will be processed to the original payment method used for the transaction. If you request a refund for a canceled order or return of items, please allow [Insert Number] business days for processing.


### 5.2 Cancellations

You may cancel your order before it has been dispatched. Please contact our customer support as soon as possible to initiate a cancellation.


## 6. Dispute Resolution


In the event of any payment disputes, please contact our customer support team for assistance. We will work diligently to resolve any issues promptly and fairly.


## 7. Changes to This Payment Policy


We reserve the right to modify this Payment Policy at any time. Any changes will be effective immediately upon posting on our website. We encourage you to review this policy periodically for updates.


## 8. Contact Us


For any questions or concerns regarding our Payment Policy or payment-related issues, please contact us

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